Edge is fixing no start problem
Thread Starter
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Member
Joined: Oct 2004
Posts: 87
Likes: 0
From: mass
Edge is fixing no start problem
Hey all...
As of yesterday, I was informed of 3 individuals whose truck became disabled after updating their Evolutions. Since then, I was told that there are several other vehicles suffering the same problem. I am currently at a loss as to what has caused this condition but it is under intense investigation right now.
In any event, if anyone is having a no start condition after updating their Evolution, give me a call as soon as possible so we can get your vehicle up and running again.
I will be in the office until at least 8:00 PM tonight and you can reach me directly at (801) 337-2162.
Please have your Evolution and your PC handy so we can get through this as quickly and easily as possible. Also, if you have a portable (or cell) phone please try to call on that so I can stay on the line until the PCM is recovered.
I know this situation has everyone frustrated, including me, and I apologize for any inconvenice that this situation may have caused. However, with a little patience we'll get this worked out.
Note: If anyone has seen other threads on this condition, could you please forward this message along. I'd hunt them down, but frankly I'd rather spend the time trying to fix the problem. I appreciate it.
Bill
As of yesterday, I was informed of 3 individuals whose truck became disabled after updating their Evolutions. Since then, I was told that there are several other vehicles suffering the same problem. I am currently at a loss as to what has caused this condition but it is under intense investigation right now.
In any event, if anyone is having a no start condition after updating their Evolution, give me a call as soon as possible so we can get your vehicle up and running again.
I will be in the office until at least 8:00 PM tonight and you can reach me directly at (801) 337-2162.
Please have your Evolution and your PC handy so we can get through this as quickly and easily as possible. Also, if you have a portable (or cell) phone please try to call on that so I can stay on the line until the PCM is recovered.
I know this situation has everyone frustrated, including me, and I apologize for any inconvenice that this situation may have caused. However, with a little patience we'll get this worked out.
Note: If anyone has seen other threads on this condition, could you please forward this message along. I'd hunt them down, but frankly I'd rather spend the time trying to fix the problem. I appreciate it.
Bill
Thread Starter
|
Member
Joined: Oct 2004
Posts: 87
Likes: 0
From: mass
Just got off the phone with Bill from Edge and he got my truck running in 5 minutes. Although I wasnt happy with the no start issue, I must say I am very happy with the support. He will be working until 8 tonight, call him directly.
