869.00 oil change...
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From: great white north
869.00 oil change...
This is a long post...
I'm all ready at 40,000 km, I brought my truck in for a oil change.
My Ford dealer wants to do a Maintance 4 package...
Engine oil and filter service.
10 point inspection.
23 point inspection ( rotate tires ).
minor tune up + additional parts.
replace flue filter.
Clean battery terminals and check electrolyte level on low maintamce batteries.
Inspect cooling system, hoses. clamps and check coolant strength.
Inspect flue lines and hoses for leeks or damage.
Lubricate all hinges, latchs and key locks.
Lubricate door rubber weather strips
inspect thermactor hoes and clamps
Align steering ( extra for 4 wh independent susp )
Balance 4 wheels/rotate tires.
A/Trransmission service ( If applicable )
Inspect clutch operation ( if applicable )
Truck 8cy 472.25...W/AT 632.20
Wheel bearing repack recammenended
4x2 142.50
4x4 237.50...seals extra...
$869.70 + GST Cdn...
And I said no, do the oil change ( Bought a club card threw dealer, oil changes are pre paid ) replace the flue filter..
Service rep gave this me this big speal, and I quote: reguar oil and filter changes, while a great start do not constitute a complete factery approved maintenance program....If in I require any warenty work, I have to prove to Ford ( If requested ) that my vehicle has been maintaned by a warenty approved out let, with out this accreditation, a claim can be denied.
OK..I can do all the checks in a maintance four package my self, My ford dealer has all my service records...I replaced the Ford Battery and oem tires...tire rotations are done for free threw Kal tire....
My truck has gone off road lot's a times...my be a 1000 km in total....
So I'm pushed to spend 869.00 to maintain a warrenty that came with a 35,000 truck.....
Lubbricate weather stripping and door latchs and a reg cab truck...Factery ford coolant is good for 100,000 km, and I can check the coolant with a hydrometer...
Service rep was a young kid, I don't fault him for trying to do his job, But thiers no way in hell any one is going to pay 869.69 for the items listed above.
I'm all ready at 40,000 km, I brought my truck in for a oil change.
My Ford dealer wants to do a Maintance 4 package...
Engine oil and filter service.
10 point inspection.
23 point inspection ( rotate tires ).
minor tune up + additional parts.
replace flue filter.
Clean battery terminals and check electrolyte level on low maintamce batteries.
Inspect cooling system, hoses. clamps and check coolant strength.
Inspect flue lines and hoses for leeks or damage.
Lubricate all hinges, latchs and key locks.
Lubricate door rubber weather strips
inspect thermactor hoes and clamps
Align steering ( extra for 4 wh independent susp )
Balance 4 wheels/rotate tires.
A/Trransmission service ( If applicable )
Inspect clutch operation ( if applicable )
Truck 8cy 472.25...W/AT 632.20
Wheel bearing repack recammenended
4x2 142.50
4x4 237.50...seals extra...
$869.70 + GST Cdn...
And I said no, do the oil change ( Bought a club card threw dealer, oil changes are pre paid ) replace the flue filter..
Service rep gave this me this big speal, and I quote: reguar oil and filter changes, while a great start do not constitute a complete factery approved maintenance program....If in I require any warenty work, I have to prove to Ford ( If requested ) that my vehicle has been maintaned by a warenty approved out let, with out this accreditation, a claim can be denied.
OK..I can do all the checks in a maintance four package my self, My ford dealer has all my service records...I replaced the Ford Battery and oem tires...tire rotations are done for free threw Kal tire....
My truck has gone off road lot's a times...my be a 1000 km in total....
So I'm pushed to spend 869.00 to maintain a warrenty that came with a 35,000 truck.....
Lubbricate weather stripping and door latchs and a reg cab truck...Factery ford coolant is good for 100,000 km, and I can check the coolant with a hydrometer...
Service rep was a young kid, I don't fault him for trying to do his job, But thiers no way in hell any one is going to pay 869.69 for the items listed above.
Senior Member
Joined: Apr 2005
Posts: 491
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From: Mayflower, AR
I wouldn't go for that, they get a big commission off that type of stuff. Change your oil, service your trans and xfer case at the specified intervals and be done with it. Much of that other routine stuff can be done in your driveway, like you said. Chances are you will pay for all that and never need it, or even worse you break your truck while off roading and they tell you that you're screwed because of "improper vehicle use". I cringed when I bought the extended warranty for $1500, I'm not paying them $800 once a year to check the tires and clean the battery posts.
Senior Member
Joined: Oct 2004
Posts: 868
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From: Marion VA
You have to be careful with a dealer like that. When they shake your hand, you better check for your rings, watch and wallet. I wouldn't trust anything they ever told me and one would wonder about any warranty claims they have presented to Ford. I would speak with the owner about this attempt to rip you off and use another dealer if he condones this tyhpe of thing (even if I had to buy a different brand next time).
Senior Member
Joined: Jan 2005
Posts: 6,494
Likes: 1
From: Northern CA
Originally Posted by osbornk
You have to be careful with a dealer like that. When they shake your hand, you better check for your rings, watch and wallet.
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Joined: Nov 2004
Posts: 703
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From: Greenville, SC
Originally Posted by cyclone vampire
Service rep gave this me this big speal, and I quote: reguar oil and filter changes, while a great start do not constitute a complete factery approved maintenance program....If in I require any warenty work, I have to prove to Ford ( If requested ) that my vehicle has been maintaned by a warenty approved out let, with out this accreditation, a claim can be denied.
Look at this Federal Statute:
Magnuson Moss Act
15 USC 2302(c)
(c) Prohibition on conditions for written or implied warranty; waiver by Commission
No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this subsection may be waived by the Commission if--
(1) the warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and
(2) the Commission finds that such a waiver is in the public interest.
The Commission shall identify in the Federal Register, and permit public comment on, all applications for waiver of the prohibition of this subsection, and shall publish in the Federal Register its disposition of any such application, including the reasons therefor.
15 USC 2302(c)
(c) Prohibition on conditions for written or implied warranty; waiver by Commission
No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this subsection may be waived by the Commission if--
(1) the warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and
(2) the Commission finds that such a waiver is in the public interest.
The Commission shall identify in the Federal Register, and permit public comment on, all applications for waiver of the prohibition of this subsection, and shall publish in the Federal Register its disposition of any such application, including the reasons therefor.
Magnuson Moss Act
15 USC 2304(a) & (c)
(a) Remedies under written warranty; duration of implied warranty; exclusion or limitation on consequential damages for breach of written or implied warranty; election of refund or replacement
In order for a warrantor warranting a consumer product by means of a written warranty to meet the Federal minimum standards for warranty--
(1) such warrantor must as a minimum remedy such consumer product within a reasonable time and without charge, in the case of a defect, malfunction, or failure to conform with such written warranty;
(2) notwithstanding section 2308(b) of this title, such warrantor may not impose any limitation on the duration of any implied warranty on the product;
(3) such warrantor may not exclude or limit consequential damages for breach of any written or implied warranty on such product, unless such exclusion or limitation conspicuously appears on the face of the warranty; and
(4) if the product (or a component part thereof) contains a defect or malfunction after a reasonable number of attempts by the warrantor to remedy defects or malfunctions in such product, such warrantor must permit the consumer to elect either a refund for, or replacement without charge of, such product or part (as the case may be). The Commission may by rule specify for purposes of this paragraph, what constitutes a reasonable number of attempts to remedy particular kinds of defects or malfunctions under different circumstances. If the warrantor replaces a component part of a consumer product, such replacement shall include installing the part in the product without charge.
__________________________________________________ _______________
(c) Waiver of standards
The performance of the duties under subsection (a) of this section shall not be required of the warrantor if he can show that the defect, malfunction, or failure of any warranted consumer product to conform with a written warranty, was caused by damage (not resulting from defect or malfunction) while in the possession of the consumer, or unreasonable use (including failure to provide reasonable and necessary maintenance).
15 USC 2304(a) & (c)
(a) Remedies under written warranty; duration of implied warranty; exclusion or limitation on consequential damages for breach of written or implied warranty; election of refund or replacement
In order for a warrantor warranting a consumer product by means of a written warranty to meet the Federal minimum standards for warranty--
(1) such warrantor must as a minimum remedy such consumer product within a reasonable time and without charge, in the case of a defect, malfunction, or failure to conform with such written warranty;
(2) notwithstanding section 2308(b) of this title, such warrantor may not impose any limitation on the duration of any implied warranty on the product;
(3) such warrantor may not exclude or limit consequential damages for breach of any written or implied warranty on such product, unless such exclusion or limitation conspicuously appears on the face of the warranty; and
(4) if the product (or a component part thereof) contains a defect or malfunction after a reasonable number of attempts by the warrantor to remedy defects or malfunctions in such product, such warrantor must permit the consumer to elect either a refund for, or replacement without charge of, such product or part (as the case may be). The Commission may by rule specify for purposes of this paragraph, what constitutes a reasonable number of attempts to remedy particular kinds of defects or malfunctions under different circumstances. If the warrantor replaces a component part of a consumer product, such replacement shall include installing the part in the product without charge.
__________________________________________________ _______________
(c) Waiver of standards
The performance of the duties under subsection (a) of this section shall not be required of the warrantor if he can show that the defect, malfunction, or failure of any warranted consumer product to conform with a written warranty, was caused by damage (not resulting from defect or malfunction) while in the possession of the consumer, or unreasonable use (including failure to provide reasonable and necessary maintenance).
Tell that guy to put that down for you in writing. When he does, come back here and we'll begin to look for what sanctions can be imposed on him for his unscrupulous business practices. It might be him that has to pay a ridiculous charge.
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From: Mayflower, AR
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From: Georgia on my mind...
minor tune up + additional parts.
Clean battery terminals and check electrolyte level on low maintamce batteries.
Inspect cooling system, hoses. clamps and check coolant strength.
Inspect flue lines and hoses for leeks or damage.
Lubricate all hinges, latchs and key locks.
Lubricate door rubber weather strips
Inspect cooling system, hoses. clamps and check coolant strength.
Inspect flue lines and hoses for leeks or damage.
Lubricate all hinges, latchs and key locks.
Lubricate door rubber weather strips
inspect thermactor hoes and clamps
Align steering ( extra for 4 wh independent susp )
Align steering ( extra for 4 wh independent susp )
Wheel bearing repack recammenended
4x2 142.50
4x4 237.50...seals extra...
4x2 142.50
4x4 237.50...seals extra...
Service rep gave this me this big speal, and I quote: reguar oil and filter changes, while a great start do not constitute a complete factery approved maintenance program....If in I require any warenty work, I have to prove to Ford ( If requested ) that my vehicle has been maintaned by a warenty approved out let, with out this accreditation, a claim can be denied.
Anyways, sounds like your dealer needs to update their "Recommended services" checksheet though. And find some service writers who know what the hell they're doing (an act of God, I know, but still...)
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From: great white north
Ford dealers in Canada and the U.S.A. are going to follow the same protocol, what I quoted was a dealer phamphlet given to me by the service guy... I quoted him word for word....
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Originally Posted by cyclone vampire
Ford dealers in Canada and the U.S.A. are going to follow the same protocol, what I quoted was a dealer phamphlet given to me by the service guy... I quoted him word for word....
Um CV, I am not sure what you mean about protocol, in this context?
I do know the rules Ford works under are established by the corporations interface with the local authority.
Making for some strange policies.
Example, in California they can't change your gearing as it is considered part of the emissions now.
Surely in Mexico City there is no such rule... So I am never surprised at local policy.
I do know from my in-laws in BC that they do not have a tenth the legal recourse we have in California, but they can play around with things we are not allowed to touch.
It varies a lot. The guys here in the states telling you your rights may be on target, but they may be way off too... we are used to a different set of laws here.
Quintin's post is the one to study, though. Man knows his stuff.
Really hope that all works out for you,
Chris