Okay so I took my truck in today because of the vibration at 5-75mph. They told me they will not even attempt to fix it becuase I do not that the stock rims and tires on it. Anyone else running into this problem. I thought they were going to be okay with things becuase they do send trucks out to be lifted and everything and have that price rolled into your payment. But I guess not.. I will be talking to the Service Manager tomorrow and might make it to the owner.. What's stoping them from taking my tires off and putting ones they have on there lot on my truck?

I don't even think they saw the leveling kit on there.

 

A few things. Some sales managers don't like doing that. The poor guy stuck fixing your truck might not get paid to do that. And frankly, some dealers just plain out suck. Dealer experiences can range from ones who bend over backwards to make sure you're squared away, to others who wouldn't give you the time of day, let alone the service you deserve.

And for what it's worth, newer Ford products are extremely sensitive to tire imbalance (think not ounces or pounds, but grams), which may be part of the reason that your dealer doesn't want to touch your truck with a ten foot pole as well.

 

Yeah just seems weird too becuase when I called and checked up on it. They said nothing was wrong with my truck and my mud tires were causing it. I know it's not the tires. I've had the same tires on a Ranger and did not have these problems. I know a guy I work with that has the same tires and doesn't have problems like this.

Then they call back and tell me they aren't even going to look at it becuase I have aftermarket rims and tires. It just seems like they don't want their Tech to look at it.

I shouldn't have sold my stock rims. Now that Im going to be trailoring a truck my mud tires are going to get eaten up even faster.

 

What tires are you running? Any pics?

 

Pictures

 

Damn well put Quintin.

 

I encountered the same dealer problemo, i.e. stonewalling me on the vibe issue because I replaced the OEM General tires. The vibe was there with both the OEM and replacement tires (I have the vibe at 55-65 mph that ceases when shifting to neutral as described in TSB 04-3-3), so that would tend to indicate that the problem lies within the drivetrain (tranny, driveshaft, rear axle). However, the TSB prescribes a chronology of steps to be performed, including replacing tires. The dealer says, of course, that he will only replace OEM tires, thus terminating the TSB process. He wasn't persuaded with the argument that I HAD PERFORMED THE INITIAL TSB STEPS (balancing/replacement) AT MY OWN EXPENSE and continue with the process.

I believe Ford is hiding behind a pragmatic detail and dishonoring their warranty.

 

i think you're right, i used to feel ford was a great company with great products, but sitting around with their thumbs up their butts while the problem grows is just horrible....they need to find a SOLID fix, not make customers leave their vehicle in the shop for days and weeks and months to test different things..... its BS

 

I've heard through the grapevine regarding updated parts to fix vibrations, but nothing definite yet. Estimated parts availability will probably be 2nd or 3rd quarter '05.