E Fan
Senior Member
Joined: Jul 2007
Posts: 3,291
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From: Beaverton Or.
So i ordered the fan controler from DC about a month ago, and I recieved a purchase email, but nothing else. It should have shipped to me by now, but I don't even have a shippment email. I sent an email into support, but no reply. Any seggustions of what I should do?
Less restriction on the rotating assembly. Quicker throttle response and freed up horsepower
Last edited by Toyz; Mar 24, 2014 at 05:53 PM.
Thread Starter
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Member
Joined: Feb 2014
Posts: 13
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From: Idaho
The guy guys at DC still had not replied, so we sent him another email. BTW we had already got charged through paypal for the part. We said that if he doesn't ship our order by the end of the month, we would be making a claim with paypal to refund our money. Within 5 minuts of the email, he refunded the money himself. Seems like pretty bad business practices. SO now I need to buy a new controller. My fans are rated to about 52 amps. Any seggustions?
Senior Member
Joined: Feb 2004
Posts: 10,390
Likes: 10
The guy guys at DC still had not replied, so we sent him another email. BTW we had already got charged through paypal for the part. We said that if he doesn't ship our order by the end of the month, we would be making a claim with paypal to refund our money. Within 5 minuts of the email, he refunded the money himself. Seems like pretty bad business practices. SO now I need to buy a new controller. My fans are rated to about 52 amps. Any seggustions?
Anyway - next up - Painless F5.
good luck
MGD
Senior Member
Joined: Feb 2008
Posts: 1,132
Likes: 1
From: Calgary, Alberta Canada
The guy guys at DC still had not replied, so we sent him another email. BTW we had already got charged through paypal for the part. We said that if he doesn't ship our order by the end of the month, we would be making a claim with paypal to refund our money. Within 5 minuts of the email, he refunded the money himself. Seems like pretty bad business practices. SO now I need to buy a new controller. My fans are rated to about 52 amps. Any seggustions?
Thread Starter
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Member
Joined: Feb 2014
Posts: 13
Likes: 0
From: Idaho
I ordered the Painless f5 from Summit Racing, and should be here next week. but man that was alot of money!
Technical Article Contributor
Joined: Feb 2006
Posts: 1,002
Likes: 16
From: Central Coast, California
About DCC ...
I was a little nervous about ordering, so I did a some searching. I read about guys getting controllers in a week ... I read about guys getting controllers in two months, I read about guys who complained about the delay and got instant refunds, but I never read about anyone getting ripped off.
I know a member here who got a DCC controller and emailed a question about efans and AC at speed. He received a quick, detailed and very useful response ...
When I set up my efan, there weren't as many options for quality controllers as there appears to be now. I wasn't interested in relays slamming on a Mark VIII fan.
I was a little nervous about ordering, so I did a some searching. I read about guys getting controllers in a week ... I read about guys getting controllers in two months, I read about guys who complained about the delay and got instant refunds, but I never read about anyone getting ripped off.
I know a member here who got a DCC controller and emailed a question about efans and AC at speed. He received a quick, detailed and very useful response ...
When I set up my efan, there weren't as many options for quality controllers as there appears to be now. I wasn't interested in relays slamming on a Mark VIII fan.
Member
Joined: Aug 2003
Posts: 14
Likes: 0
From: Philadelphia, PA
Re: DCC controllers
You definitely have to be patient when you order one of Brian's controllers. I called him the first week of March to see how long the wait was going to be, and he said he was 3 weeks out. I ordered FK95 on the 14th of March and didn't hear a peep for 5 or so weeks. I called last Friday and he said he was just boxing everything up and was taking it to the shipper. I should see it tomorrow. I went with his controllers due to all of the great reviews I read about them. On previous vehicles I've had FAL controllers, and other relay setups and all of them died within 18 months. I'm hoping this controller will be set and forget, OEM reliability. I'm using a RF269 dual fan, and I have a '98 scab 2WD Stepside. The only thing that gives me pause is DDC's 90 day warranty. Here's hoping I don't need it.
You definitely have to be patient when you order one of Brian's controllers. I called him the first week of March to see how long the wait was going to be, and he said he was 3 weeks out. I ordered FK95 on the 14th of March and didn't hear a peep for 5 or so weeks. I called last Friday and he said he was just boxing everything up and was taking it to the shipper. I should see it tomorrow. I went with his controllers due to all of the great reviews I read about them. On previous vehicles I've had FAL controllers, and other relay setups and all of them died within 18 months. I'm hoping this controller will be set and forget, OEM reliability. I'm using a RF269 dual fan, and I have a '98 scab 2WD Stepside. The only thing that gives me pause is DDC's 90 day warranty. Here's hoping I don't need it.