For some reason the Sync system in my 2012 F-150 has recently had difficulty recognizing voice commands. It has worked without any issues for years, and now when placing calls it rarely gets the name I say correct? Is there a way to update this, or could it be something else?

 

Hi whaler417,

Which system do you have: owner.ford.com/how-tos/sync-technology/all/setup/how-to-identify-your-sync-version.html Let me know, and I'll assist.

Shaay

 

I have a 2012 FX4 SYNC without factory navigation. Not sure if you require the VIN?

 

Thanks, whaler417. I do not require the VIN at this time. I suggest trying a master reset: https://owner.ford.com/how-tos/sync-...ter-reset.html

Shaay