BREAKING NEWS: Ford – F150 EcoBoost Shudder Fix Confirmed
#16
#18
Timely fix!
Just finished 3-day 1500 mile round trip in new Eco FX4. Amazingly comfortable. Avg. 17 going combining speeds ranging from 55-80 as engine broke-in. Coming back 400 miles into return trip, raining, in passing lane accelerating thru 75 - boom - truck shudders, shakes and loses power. Check engine light comes on and goes into a "limp mode" continuing to decelerate. Lucky traffic accommodated such a sudden collapse. Stumbled along for several minutes, drive out pf rain and truck began to recover. Hope the fix is really a fix, this could've been disasterous.
#19
Dear Ford,
I bought a new 2011 F-150, SuperCrew, 4X4, lariat, 3.5L Ecoboost.
VIN. # 1FTFW1ET9BFC82950
Plant Built: Dearborn
Make Date: 9/11
I’m having a Rough Idle / Shake in gear and a Shudder issue at take off from a stop.
This is a Safety Problem, the truck feels like it wants to shut off.
I had the truck in several times for this repair, the problem is still there.
I have Marilyn from Ford Customer Service working with me.
My Case # 1372571502
I had the truck in the shop on 12/12/12, Customer # 72462
Echelon Ford
Stratford, New Jersey. 08084
856-627-8400
Parts needed to be ordered: As Per. TSB 12–10–19
Brought truck back for repair, they installed the TSB 12-10-19
The truck still did the same thing; Rough Idle / Shake in Gear and Shudder at take off
From a stop.
Called Echelon Ford Dealer on Monday 01/07/13 @ 8:45am for service, appointment was made to drop off same day at 3-3:30pm.
After waiting 40-45 minutes. in service, for the foreman John.
Walt the Service Manager came out to test drive my truck, needless to say we never got to test drive the truck.
Walt asked me what the truck is doing. I said the same thing as last year, just change the date on the work order. Walt went off on me and spoke down to belittle me. he said all ford trucks idle that way. I had ford trucks and cars my whole life I never had these problems before with any of my ford vehicles.
I spent Good Money $52,000 for this Truck!
After getting verbally beat-up he said there is nothing he can do for me, He sent me home with no fix and no paper work to even say I was there for service.
I left work early to make this Ford truck appointment, spent over 3 ½ Hours and got nothing done. At this time I felt so SICK and UPSET with your Ford Service Manager Walt.
He had the wrong approach to handle my Truck Problems with Me. The last thing you want to here is: THAT IS HOW THE TRUCK IS!!...
If I did that at my work! They would let me go. I would be OUTSIDE LOOKING IN!..
It’s time to fine a new FORD DEALER.
THANK YOU for YOUR TIME.
I AM ONE VERY UNHAPPY FORD CUSTOMER!
Richard Maciocha
I bought a new 2011 F-150, SuperCrew, 4X4, lariat, 3.5L Ecoboost.
VIN. # 1FTFW1ET9BFC82950
Plant Built: Dearborn
Make Date: 9/11
I’m having a Rough Idle / Shake in gear and a Shudder issue at take off from a stop.
This is a Safety Problem, the truck feels like it wants to shut off.
I had the truck in several times for this repair, the problem is still there.
I have Marilyn from Ford Customer Service working with me.
My Case # 1372571502
I had the truck in the shop on 12/12/12, Customer # 72462
Echelon Ford
Stratford, New Jersey. 08084
856-627-8400
Parts needed to be ordered: As Per. TSB 12–10–19
Brought truck back for repair, they installed the TSB 12-10-19
The truck still did the same thing; Rough Idle / Shake in Gear and Shudder at take off
From a stop.
Called Echelon Ford Dealer on Monday 01/07/13 @ 8:45am for service, appointment was made to drop off same day at 3-3:30pm.
After waiting 40-45 minutes. in service, for the foreman John.
Walt the Service Manager came out to test drive my truck, needless to say we never got to test drive the truck.
Walt asked me what the truck is doing. I said the same thing as last year, just change the date on the work order. Walt went off on me and spoke down to belittle me. he said all ford trucks idle that way. I had ford trucks and cars my whole life I never had these problems before with any of my ford vehicles.
I spent Good Money $52,000 for this Truck!
After getting verbally beat-up he said there is nothing he can do for me, He sent me home with no fix and no paper work to even say I was there for service.
I left work early to make this Ford truck appointment, spent over 3 ½ Hours and got nothing done. At this time I felt so SICK and UPSET with your Ford Service Manager Walt.
He had the wrong approach to handle my Truck Problems with Me. The last thing you want to here is: THAT IS HOW THE TRUCK IS!!...
If I did that at my work! They would let me go. I would be OUTSIDE LOOKING IN!..
It’s time to fine a new FORD DEALER.
THANK YOU for YOUR TIME.
I AM ONE VERY UNHAPPY FORD CUSTOMER!
Richard Maciocha
#20
Dear Ford,
Walt went off on me and spoke down to belittle me. he said all ford trucks idle that way.
After getting verbally beat-up he said there is nothing he can do for me, He sent me home with no fix and no paper work to even say I was there for service.
I AM ONE VERY UNHAPPY FORD CUSTOMER!
Richard Maciocha
Walt went off on me and spoke down to belittle me. he said all ford trucks idle that way.
After getting verbally beat-up he said there is nothing he can do for me, He sent me home with no fix and no paper work to even say I was there for service.
I AM ONE VERY UNHAPPY FORD CUSTOMER!
Richard Maciocha
I would have walked out of that dealer and my next call would have been to the Ford district manager. Maybe ole Walt was having a real bad day, and maybe he's won about a hundred customer service awards in his time. That's up to the owner of the dealership to ponder. But I know that would have been the last time he spoke to me. Life is just too short to be treated like that.
#21
Dear Ford,
I bought a new 2011 F-150, SuperCrew, 4X4, lariat, 3.5L Ecoboost.
VIN. # 1FTFW1ET9BFC82950
Plant Built: Dearborn
Make Date: 9/11
I’m having a Rough Idle / Shake in gear and a Shudder issue at take off from a stop.
This is a Safety Problem, the truck feels like it wants to shut off.
I had the truck in several times for this repair, the problem is still there.
I have Marilyn from Ford Customer Service working with me.
My Case # 1372571502
I had the truck in the shop on 12/12/12, Customer # 72462
Echelon Ford
Stratford, New Jersey. 08084
856-627-8400
Parts needed to be ordered: As Per. TSB 12–10–19
Brought truck back for repair, they installed the TSB 12-10-19
The truck still did the same thing; Rough Idle / Shake in Gear and Shudder at take off
From a stop.
Called Echelon Ford Dealer on Monday 01/07/13 @ 8:45am for service, appointment was made to drop off same day at 3-3:30pm.
After waiting 40-45 minutes. in service, for the foreman John.
Walt the Service Manager came out to test drive my truck, needless to say we never got to test drive the truck.
Walt asked me what the truck is doing. I said the same thing as last year, just change the date on the work order. Walt went off on me and spoke down to belittle me. he said all ford trucks idle that way. I had ford trucks and cars my whole life I never had these problems before with any of my ford vehicles.
I spent Good Money $52,000 for this Truck!
After getting verbally beat-up he said there is nothing he can do for me, He sent me home with no fix and no paper work to even say I was there for service.
I left work early to make this Ford truck appointment, spent over 3 ½ Hours and got nothing done. At this time I felt so SICK and UPSET with your Ford Service Manager Walt.
He had the wrong approach to handle my Truck Problems with Me. The last thing you want to here is: THAT IS HOW THE TRUCK IS!!...
If I did that at my work! They would let me go. I would be OUTSIDE LOOKING IN!..
It’s time to fine a new FORD DEALER.
THANK YOU for YOUR TIME.
I AM ONE VERY UNHAPPY FORD CUSTOMER!
Richard Maciocha
I bought a new 2011 F-150, SuperCrew, 4X4, lariat, 3.5L Ecoboost.
VIN. # 1FTFW1ET9BFC82950
Plant Built: Dearborn
Make Date: 9/11
I’m having a Rough Idle / Shake in gear and a Shudder issue at take off from a stop.
This is a Safety Problem, the truck feels like it wants to shut off.
I had the truck in several times for this repair, the problem is still there.
I have Marilyn from Ford Customer Service working with me.
My Case # 1372571502
I had the truck in the shop on 12/12/12, Customer # 72462
Echelon Ford
Stratford, New Jersey. 08084
856-627-8400
Parts needed to be ordered: As Per. TSB 12–10–19
Brought truck back for repair, they installed the TSB 12-10-19
The truck still did the same thing; Rough Idle / Shake in Gear and Shudder at take off
From a stop.
Called Echelon Ford Dealer on Monday 01/07/13 @ 8:45am for service, appointment was made to drop off same day at 3-3:30pm.
After waiting 40-45 minutes. in service, for the foreman John.
Walt the Service Manager came out to test drive my truck, needless to say we never got to test drive the truck.
Walt asked me what the truck is doing. I said the same thing as last year, just change the date on the work order. Walt went off on me and spoke down to belittle me. he said all ford trucks idle that way. I had ford trucks and cars my whole life I never had these problems before with any of my ford vehicles.
I spent Good Money $52,000 for this Truck!
After getting verbally beat-up he said there is nothing he can do for me, He sent me home with no fix and no paper work to even say I was there for service.
I left work early to make this Ford truck appointment, spent over 3 ½ Hours and got nothing done. At this time I felt so SICK and UPSET with your Ford Service Manager Walt.
He had the wrong approach to handle my Truck Problems with Me. The last thing you want to here is: THAT IS HOW THE TRUCK IS!!...
If I did that at my work! They would let me go. I would be OUTSIDE LOOKING IN!..
It’s time to fine a new FORD DEALER.
THANK YOU for YOUR TIME.
I AM ONE VERY UNHAPPY FORD CUSTOMER!
Richard Maciocha
#22
This is why I think this should be a safety recall and not just a TSB. Has anyone had this CAC replacement done WITHOUT prior symptoms? Id like to be proactive about this, but unsure of how to approach a dealer with a as of yet to happen issue.
#23
#25
#26
#27
I'm looking at buying a new F-150 within the next week or so, I was sold on the ecoboost until a guy I work with said he was doing some research on them because he was thinking about getting one as well. He told me about the "limp mode". I came across this thread among many others and now I'm hesitant on getting it. I don't know if they have solved this problem in the 2013 models or not. I'm more than likely still going with a Ford but not sure on the ecoboost or if I should go with the 5.0. Does anyone have any information about the new models and what Ford has done to fix the problem if anything?
#28
I'm looking at buying a new F-150 within the next week or so, I was sold on the ecoboost until a guy I work with said he was doing some research on them because he was thinking about getting one as well. He told me about the "limp mode". I came across this thread among many others and now I'm hesitant on getting it. I don't know if they have solved this problem in the 2013 models or not. I'm more than likely still going with a Ford but not sure on the ecoboost or if I should go with the 5.0. Does anyone have any information about the new models and what Ford has done to fix the problem if anything?
#29
What bothers me is that they continue to sell these engines to people every day. If Ford is saying that the fix launched in September 2012 fixes the problem, I'm here to say nothing has been fixed. To me this is a huge safety issue and I'm shocked that this hasn't been made public knowledge by consumers watch etc..
#30
There is a slight shudder at steady speeds that many have solved by the reflash and checking their plug gaps, and then there is a complete loss of power/shake which the new parts were supposed to have corrected.
Which problem do you have?