Judging by their 11 reviews on Google, I would only do business with them if I was local to them, so I drive over and I could stay on top of them.

They seem to have a communication problem which in turn results in people complaining.

With people like that, it sounds like they will tell you whatever you want to hear over the phone, but in person, they will likely tell you a different story.

I run my own business, and one thing I can say... communication makes a huge difference!