Troubles on sync program
 

hey there. So I bought a 2010 F150 and I have been trying to SYNC it with my phone. I have done everything that i thought to get it going. It is working other than it doesn't hear/understand commands, or when somebody will call it works through the SYNC and I can hear then but nobody can hear me. I did the update through the sync/ford program and put it on a USB to download to the truck, but still doing the same thing. Seems like I am probably missing something easy but I am having a hard time figuring it out.
Thanks,