1999 F150, Supercab, 8' bed, 5.4 engine, 3.55 rear end, purchased Aug. 99 at Crandall Ford, Thompson, Ohio.
I felt vibration shortly after truck was purchased between 41-60 mph. Dealer has done the following: replaced driveshaft twice, replaced rear frame member, balanced all tires and rotors twice. Finally in December after two visits, Ford Rep. was contacted & came to dealer to work on truck. He rebalanced driveshaft, finally using a hose clamp, vibration STILL THERE!
I contacted 800 Ford number & faxed by 4 page report. I demanded replacement of truck or money back. Ford refused on both counts. Truck now has 4,721 miles. I'm VERY disappointed with Ford. I'm sorry I traded in a wonderful 1995 F150 with no problems.
I, myself, worked for a Ford tractor dealership & am familiar with problems and how to solve them. Ford is taking entirely too long to come up with a fix because now I know there are several trucks in our local area with the same problem & their owners are receiving the same run-around.
I'd be willing to share info with others, or brainstorm. Please email me & we can exchange phone numbers then.
What's next, a class-action lawsuit or news blitz before Ford gets serious and talks to us, not at us, about the problem?
RMN email: [email protected]
Mar 14, 2000 Update:
After being without my truck for weeks at a time, making repeated trips to the dealer 25 miles away, going without my truck and no vehicle replaced by dealer while it was in their shop, I gave up! I'm too old to put up with the stress and run-around.
I went to another dealer where I knew the service manager. He informed me that Ford Engineers still had no clue about a fix. So, I traded my new '99 in on a 2000, but with a 6 ft. bed instead of the 8 ft. I was given the full price I'd paid for the trade in, plus had to come up with another $4,000.00.
NO MORE VIBRATIONS! At least not thus far.
[This message has been edited by RMN (edited 03-14-2000).]