Gryphon Error Code

Old Aug 22, 2011 | 07:47 PM
  #16  
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From: Among javelinas and scorpions in Zoniestan
Originally Posted by JNC995
Are you certain on this? I called Edge again today. Was told that the warranty is void if the sticker from Edge that has the serial number is missing, then the warranty is void. I have no such sticker on my unit. Due to that he said the only way to check which unit I have is to send it in, then they can look at it and see. Then price quoted me $90 for a new cord.
Yes, I'm certain, but I think you have to pursue the warranty claim through PHP. I think if you explain your unique situation, they'll help you.

- Jack
 
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Old Aug 23, 2011 | 11:44 AM
  #17  
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Who would be the person to talk to at PHP about it?
 
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Old Aug 23, 2011 | 11:54 AM
  #18  
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From: In the fast lane from LA to Tokyo...
Originally Posted by JNC995
Who would be the person to talk to at PHP about it?
Start the conversation with Bill then get a RMA from Cory....Bill wont be back until later this week or next....
 
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