vmp xcal 2 problems

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Old May 6, 2008 | 07:37 PM
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vmp xcal 2 problems

ok i just got my xcal 2. i look at the sheet they sent and it said its for an 08 not an 07. when i tried it it said ecm not supported. any body know how to resolve this or do i have to send it back and get a different one? vmp was great with everything. shipped out 3 days after order w/ tunes already installed. any help would be great. thanks
 

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Old May 6, 2008 | 07:41 PM
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call tech support
 
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Old May 6, 2008 | 07:47 PM
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they closed at 6 eastern time. i didnt get the package until 6 central time. kinda sucks.
 

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Old May 6, 2008 | 07:54 PM
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you’ll be OK, cause everything I hear about VMP customer service has been positive; leave a message and call tomorrow, I’m sure it will get worked out
 
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Old May 6, 2008 | 07:54 PM
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Originally Posted by 06yz250f
ok i just got my xcal 2. i look at the sheet they sent and it said its for an 08 not an 07. when i tried it it said ecm not supported. any body know how to resolve this or do i have to send it back and get a different one? vmp was great with everything. shipped out 3 days after order w/ tunes already installed. any help would be great. thanks
What does the strategy say on the X2?

What PCM code did you give justin?
 
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Old May 6, 2008 | 07:57 PM
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strategy? you mean mesage? it came and said ecm not supported.

pcm code was the 3letter1digit right? cxy1.
 

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Old May 6, 2008 | 09:00 PM
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Sounds like a misunderstanding with VMP. Give him a call, and let him know whats going on. I WOULDNT try installing it or anything!! I would double check with him first. His customer service is TOP NOTCH, and he'll get you going ASAP.

Tom
 
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Old May 7, 2008 | 10:12 PM
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talked to justin. works now. great customer service. another vote for vmp
 

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Old May 7, 2008 | 10:21 PM
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Sweet, I'm glad you got it working. Now that's good stuff, he's out of town and he's got it handled.
 
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