Hey guys I am having a problem with my edge, The screen does not display when I start my truck(2004 5.4 supercab 4wd). My truck is currently set on level 2 and runs just fine. I want to take the level 2 tune off and do not know how to fix my programmer so that I can see it. I got in it one day and noticed that the screen wasnt lit up. I unplugged and plugged it back in and tried anything I can think of. I tried researching on the forums and calling edge but no luck so far. Thank You for the help...

Brett Juneau

 

Mine did the same thing, after spending some time on the phone to the installer and Edge, I packed my edge up and sent it to back.....after 3 -4 weeks it was returned...repaired...I haven't installed it back in my truck yet...maybe tomorrow....send it to the company and have them repair it...good luck

 

So what do you do with the tune still in the trucks PCM? How will the new tuner work?

 

Did you check the fuse yet?????? If not, its the one for the cig lighter. Dont ask why Ford hooked the OBD and the cig lighte on the same circuit....F'n asshats!

 

What exactly do I need to send it back to them? Do I need to call them and let them know what is going on or do I just pack it up and send it over? Do I need a receipt or proof of purchase? How long is the manufactures warranty? Thanks a lot.

Brett

 

You dont need a reciept. Call them.

 

Does the Backlight to the screen or buttons come on and no display, or it is totally shut off. I would highly recommend checking the fuse. In most cases, the fuse is bad. If the buttons or backlight works with no display then you may have low batter voltage. The Evolution needs more voltage to function then what the truck needs to start and function.