i have a super chips chip for my 02 f350 7.3 deisel and when i plug the tuner in i get no screen to come up on the programmer, truck is in tow mode right now and i want to get it back into high performace mode, any suggestions.

 

Check your cigarett lighter fuse! If it is blown that would be the problem!

 

This is very typical, and is just because the cigarette lighter fuse was blown - and that happens because people plug things into them that take more power than this circuit can handle - like call phone chargers, GPS units, radar detectors, etc., or simply don't use proper procedure when connecting or disconnecting such devices & cause a mini-spark that they can't see but that blows the fuse.

So there's nothing wrong with the XCalibrator whatsoever - it was simply a blown fuse on the vehicle.

The cigarette lighter fuse covers the OBD-II port as well, so if it's blown, you can't get any power thru the OBD-II port, either - thus anything you plug into the OBD-II port cannot work. Sometimes technicians cause this by how they handle their diagnostic gear, too - thought that's pretty rare, it's usually the vehicle owner who has plugged something in that required too much power, or did it in an improper sequence, had a key on when they plugged the unit in etc., something that caused the cigarette lighter fuse to blow.
__________________
Mike Troyer
Troyer Performance/Performance Products, Inc.
Truck & SUV Performance Specialists
Supercharging & Custom Tuning Experts - America's Oldest Superchips Distributor & 1st Superchips Custom Tuning Dealer
Web Site: TroyerPerformance.com
(540) 862-9515
Email: Sales@TroyerPerformance.com
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thanks guys for the quick reply. ill check it out

 

it was the fuse, replaced it and got the high performance tune back on, nice to have the power back.

 

GLad I could help! This is the best forum in the world for our trucks! Keep the faith!
Ted