Hill Descent Control Fault HELP!!
#16
05-14-2015, 04:30 PM
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I have a 2013 F150 with this issue also. Took it to my dealer and they told me it was related to sensor in the steering gear. No way to replace the sensor without replacing the gear. Quoted $2200.00 for new gear. I can buy one for about $900 and install it myself but afraid to spend that $ when it could be something as simple as the brake switch. Maybe a second opinion is in order.
#17
05-14-2015, 05:19 PM
I have a 2013 F150 with this issue also. Took it to my dealer and they told me it was related to sensor in the steering gear. No way to replace the sensor without replacing the gear. Quoted $2200.00 for new gear. I can buy one for about $900 and install it myself but afraid to spend that $ when it could be something as simple as the brake switch. Maybe a second opinion is in order.
- Jack
#19
05-18-2015, 10:37 AM
Ford Customer Service Team
Hi vykngfan,
Are you going to proceed with the repair yourself or have your dealer do it? If it's the latter, I'll be happy to escalate this to your regional customer service manager so they can help. Just send me a PM with your full name, best daytime phone number, VIN, current mileage, and servicing dealership. I'll do the rest.
Crystal
Are you going to proceed with the repair yourself or have your dealer do it? If it's the latter, I'll be happy to escalate this to your regional customer service manager so they can help. Just send me a PM with your full name, best daytime phone number, VIN, current mileage, and servicing dealership. I'll do the rest.
Crystal
#23
05-22-2015, 12:13 PM
#24
05-26-2015, 09:18 AM
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It happened to me a few days ago after I had gone through a car wash. I disabled it and drove around some more. Engaged it again about an hour later and it was ok.
Something must have got wet during the car wash and triggered a sensor. Will have to wait and see if it re-occurs.
.
Something must have got wet during the car wash and triggered a sensor. Will have to wait and see if it re-occurs.
.
#25
05-26-2015, 10:38 AM
Ford Customer Service Team
Hi 03Fx4JD,
I checked out the third printing of your Owner's Manual and found these instructions on page 240:
Press and release the hill descent button located on the instrument panel.
Keep in mind you can download a free digital copy of your Owner's Manual here: https://owner.ford.com/tools/account...h-results.html
Crystal
I checked out the third printing of your Owner's Manual and found these instructions on page 240:
Press and release the hill descent button located on the instrument panel.
Keep in mind you can download a free digital copy of your Owner's Manual here: https://owner.ford.com/tools/account...h-results.html
Crystal
#26
05-26-2015, 08:05 PM
Frustrated with this issue.
Welcome to the forum, NANUK! I'm Crystal, the Ford Service rep here. Have you brought your truck to the dealership so they can check this out? If you'd like, I'll get this on the radar of your regional customer service manager. Just PM me your details, including your full name, best daytime phone number, VIN, current mileage, and servicing dealership - leave the rest to me.
Crystal
Crystal
#27
05-26-2015, 10:29 PM
Hello Crystal, I have the same issue with my Raptor and it has already left me stranded twice. I took it to the dealer today and they cleared the codes but just as I left it did it again, unfortunately the dealership is closed until tomorrow. Please assist me with this matter, thank you.
#28
05-27-2015, 09:49 AM
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I don't have a button like that... I don't think my truck is equipped with that...
I'm talking about when using cruise control, or in tow/haul mode...
When towing my boat, using tow/haul mode, anytime I let off the throttle going down even a slight decline, the truck will sometimes jump all the way down to 2nd gear trying to slow me down.... and I do NOT like it.
I'm talking about when using cruise control, or in tow/haul mode...
When towing my boat, using tow/haul mode, anytime I let off the throttle going down even a slight decline, the truck will sometimes jump all the way down to 2nd gear trying to slow me down.... and I do NOT like it.
#29
05-27-2015, 09:59 AM
Ford Customer Service Team
Hello Crystal, I have the same issue with my Raptor and it has already left me stranded twice. I took it to the dealer today and they cleared the codes but just as I left it did it again, unfortunately the dealership is closed until tomorrow. Please assist me with this matter, thank you.
Crystal
#30
05-29-2015, 07:55 AM
Week one......After changing my Steering Gear the issue seems to have been corrected. Confused as to why these sensors can not be replaced but there is a core charge for the Steering Gear and you can buy re-manufactured units???
Hey Ford.....I think you have a problem.
I will update again.
Hey Ford.....I think you have a problem.
I will update again.