Hydrolocked 2005's out there please respond
 

To all of you that have had this problem what did Ford cover?

Last month on Memorial Day my 05 F150 74,000 miles started running rough, I limped it to an exit ramp in BFE (as in there was only a gas station that was closed). I shut it down and pulled my programer out and plugged it in. It said there was a missfire. I cleared the code and tried to restart but it only started to turn over then nothing.

The starter had gave up. It just happened someone was dumping their trash in the dumpster and he had a friend with a towing company. We had to drop the driveshaft and they hooked up to the truck and trailer and drove me 15 miles to the next town that had a Ford dealer.

I had to spend the rest of the day and night in a hotel as nothing was open.

I told them what had happend and explained that from my research (from this site) an injector failed and hydrolocked my engine breaking the starter.

They had to "diagnose" that the starter was broken. DUH

They installed a new starter but the engine would still not turn over after sitting all day and night (this happened at 9am the day before so it sat over 24 hours by now).

The pulled the drivers side rail and injectors and indeed an injector had failed. They had to pull all the plugs on the drivers side before they could get the engine to turn over.

They replaced all 4 plugs and one injector and the starter, and changed the oil.

The service manager told me that it was all covered under the recall. Including the oil change. I thought that was great.

Then it is finally done I go to pick it up and I get a bill for $583.64.
Here is the bill:
Job #1
Eng no start
No Start
No Start DIAG. R and R Starter and all plugs on passanger SI
$248.53

(again plugs had to be pulled due to hydrolock from injector)???

Parts
1 Starter Motor $184.78
4 Spark Plug 20.48 $80.32

Job #1 total Labor and Parts $513.63

(again Job 1?? There was only 1 job failed injector)

Job #2
Recall
1 Kit Oring 0.00
1 Injecotr Asy 0.00
1 Filter Asy 0.00
7 Oil - Engine 0.00

Job #2 total Labor & Parts 0.00

Misc
Job #A
EPA Charges 1.50
Shop Supplies 24.85
Total Misc $26.35

Total Labor 248.53
Total Parts 265.10
Total Misc Chg 26.35
Total Tax 43.66
-------------------
Total Invoice 583.64

The towing was 75.00
Night in hotel was 76.00

I can handle the towing and hotel even though I have seen posts where Ford paid for the towing as well.

What ticks me of is the only reason I was stranded is a stuck $30.00 injector which broke a $80.00 starter which cost me 734.64 + a days work.

From what I have read here if it happens to you stand on the frigging gas pedal and blow the friggin engine.

I am a die hard Ford fan: 1970 Fastback 1st car, 1972 Coupe, 1984 GT350, 83 Merc Capri 5.0, 92 Mustang GT, 1997 Ford Ranger, 2002 F150 SC 4x4, 2002 Linc Navigator, 2002 Mustang GT, 2003 F150 Super Crew Lariat, 2005 Super Crew Lariat.

This is enough bs for me to buy a Dodge for a new vehical and I hate them just as much as a Goverment Motors vehical.

Wow that isn't right. Call the Ford rep and complain.

Also get a copy of the recall letter and tsb if you can. I think Stealth has the links in his sig.

Good luck.

Thanks, I have a copy of the recall letter they sent me. In my college educated brain it plainly states they will cover costs associated with the failed injector. Saying oh we threw in an oil change for free because your oil was full of fuel just does not cut it.

Actually it is still not running right so I am thinking about taking it back to Ocala Ford where I bought it brand new.

I think they know they have you by the balls when you are broke down in nowhereville. As I said I could have fixed it myself for way less than they charged me to fix the "recall".

If it does it again I am getting a new engine out of the deal for sure. I should have asked to see the oil. I will change it myself before my next trip to see if there is any metal on the plug.

Wasn't Memorial Day, five months back? I could see them not covering the starter and three of the four plugs, but charging $248 for labor and diagnostic is a bit much. As suggested, I'd contact Ford or your local dealership and see what can be done. For one plug, one injector and an oil change, Ford got off pretty light.

Windsor, I did call Ford CS and got a case number. Patiently waited for a month for a return call as promised but all I got was a message asking me to complete a satisfaction survey (which I will be doing shortly). I called back today and the man was an idiot I spoke to.

Here is the part from the recall letter:

"Please Note: This extended coverage program only applies to fuel injectors that are stuck open or closed. This program does not cover the cost of any other diagnostics or repairs not related to this condition."

So you are telling me you agree that the engine hydrolocking due to a failed injector sticking open, fouling a plug and breaking the starter do not appy to this recall?

I could have replaced the starter on my own in the parking lot easy fix. I took it to Ford because of the raw fuel smell and I am not an idot and knew my starter did not just happen to break at that moment.

I plan on going to the dealer where I purchased the truck new but I would like some input on what others have had Ford pay for.

Like I said when it was diagnosed by the dealer as a failed injector I was told that everything would be covered under the extended coverage on the injectors.

If they replace complete engine and internal parts why would they not replace a starter?

Again the injector was the only reason my truck ended up in the repair shop.

They also charged me for removing all 4 spark plugs even though they had to be removed to get the engine to turn over.

Sorry for the vent but the phone conversation with Ford Customer Service ticked me off.

Lee

Sorry I am stunned it was Labor Day

No, I think it applies to the recall, but how can you attribute a starter with 70,000 miles as having failed because of the hydro-locked engine? Starters do wear out. I agree the recall would have to cover one plug, but why the other three? An injector failing on one bank is not going to flood all four cylinders. I'd have to argue with the dealership about that one, but then you're due for a plug change in the not-too-distant future anyway. Now you only have to do four.

And lets say you did break a rod and punched a hole in the block. Ford would have gotten you a brand new remanufactured short block and bolted your original heads, without a valve job, and all other original parts back on that short block. You're sadly mistaken if you think they're giving you a new-in-the-crate engine, which doesn't come with a new starter or a whole lot of other new components. I'm quite sure they'd charge you for new spark plugs, if they changed them at all. Now labor for same, would be another issue.

I'm not trying to start an argument, but there is nothing in the extended warranty that entitles you to anything but repairs. That's my unbiased, objective opinion. Take it or leave it.

I can attribute the starter because the problem started with the rough running engine, shut it off check the code which said missfire cleared the code and tried to restart. It hicuped and I hit the switch again and nothing.

The words from the service manager was that they had to remove all 4 plugs to get the motor to spin over. So maybe the whole driver side failed at that moment for some reason and filled them all up? I did not get to see any of this happen so I am only going on with the manager told me.

As for the plugs 2 of the 4 replaced were brand new they were fowled as well. I agreed to pay for the 4 plugs as I was told that everything else was covered. But again if they had to pull them to fix the warranty issue I should not have been charged labor to do so and he did not tell me I had to pay labor only that the plugs were 20 each. 20x4 is easy math I should have left with a bill of 100.00 plus tax tops.

The fact that they jerked me around when I was away from home and had no choice is why I am pissed.

As I stated I can change a starter. I knew something was wrong inside the motor besides the starter not working.

It all boils down to the only reason my truck was in the shop was the injector failed.

As far as short blocks go the friggin starter would not have broken if the engine blew. The truck is still not 100% either so how do I know it did not already do more internal damage?

If you had a programmer and or cleared the code yourself you will be paying for it yourself. They took me to the cleaners for the same thing.. Best of luck

No programer just a code reader

I cleared my code and the dealer fixed everything. Read my story.

https://www.f150online.com/forums/20...whos-next.html

Thanks Stealth. I ready everything I could find on this site and others. I want ammo to go to the dealer where I purchased the truck.

We have purchased many fords in the past years most brand new or just slightly used all from Ford Dealers. I forgot the 05 T-bird off the list we bought right after this truck. That was $80,000 worth of vehicals in one year. Jerking me around over something that should be covered is just not right. It is not right for anyone that the recall falls under.

Think how many people do not know that Ford will pay for repairs they already had done. Bad dealers out there popping in new engines and not informing the customer.

I do not think Henry would stand for this crap.

I consider stealth an exception :lol:, he and bluejay really have the best dealer in TX (Bankston Ford). They even looked into my case after I got screwed to the max, but in the end were not able to do anything thanks to the a-hole dealer here who worked the paperwork over. This could be why in march of this year the dealer that screwed me and others here went under, all the scams, fraud, and skeletons in the closet caught up to them in this economy is what I think...

I really can't see you getting anywhere though, I did the same thing your doing getting ammo and going in loaded. Its sad to say but we the consumer are getting screwed in situations like this, even from our trusted FoMoCo.. I consulted legally advice I was so pissed off and they said I stood no chance (arguing moss-magnuson and the defective injectors from the factory in my case).. I agree completely its not fair. That dealer is now out of business and I do all my own service/repairs since. besides buying odd parts here and there I haven't let ford touch it again. I'm also long out of warranty now.

What gets me is I get cleaned out on an injector issue (like you said recognized as defective from the factory), but I take it in a year or so after buying it complaining the brakes are mushy garbage, and they replace all the rotors, calipers, pads and master cylinder under warranty; no questions asked, I had no clue they did all that until I went to pick it up. the truck was modified then too with the leveling kit, 305/18 tires, the programmer and intake.

I do hope you come out on top. I'll still buy ford but they will never touch it for service/repairs again, and I'll certainly be VERY choosy about who takes care of any warranty issues that arise on future vehicles

Thats why I bought the extended warranty after my 4th year, think that would of covered alot of the costs.