got my leaky 2004 back today!
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Joined: Apr 2006
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got my leaky 2004 back today!
well i got my truck back after 10 days. it was the 3rd brake light. a 5 minute do it yourselfer turned into 10 days for the body shop. they shamppo'd the carpet and seat stains. told me nothing about what they found (rust, mold). i drove it 20 minutes back to home (the dealer in my town sucks worse). it was hot so i hit the front driver window button and BAM!! down went my window into the door! it sounded like it hit hard and cracked. i took it back and he said it sounded like a broken cable. i give up
who knows how long that will take. i have bumper to bumper and i was never offered a ride or a loaner. thanks ford
plus they put some burn marks on my 2004 expedition plastic part of thebumper.
who knows how long that will take. i have bumper to bumper and i was never offered a ride or a loaner. thanks ford plus they put some burn marks on my 2004 expedition plastic part of thebumper.
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Joined: Jun 2005
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From: Mt. Airy, MD
sounds like you need a new dealer... 10 days for a brake light, **** they pulled my trans and rear end and reassembled it in 4 days lol sucks about the window though. hope everything gets fixed in a timely manner 
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Joined: Mar 2006
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From: Michigan
Originally Posted by SLICCC
well i got my truck back after 10 days. it was the 3rd brake light. a 5 minute do it yourselfer turned into 10 days for the body shop. they shamppo'd the carpet and seat stains. told me nothing about what they found (rust, mold). i drove it 20 minutes back to home (the dealer in my town sucks worse). it was hot so i hit the front driver window button and BAM!! down went my window into the door! it sounded like it hit hard and cracked. i took it back and he said it sounded like a broken cable. i give up who knows how long that will take. i have bumper to bumper and i was never offered a ride or a loaner. thanks ford
plus they put some burn marks on my 2004 expedition plastic part of thebumper.
who knows how long that will take. i have bumper to bumper and i was never offered a ride or a loaner. thanks ford plus they put some burn marks on my 2004 expedition plastic part of thebumper.
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i hear that. this is the third dealer i've tried. next closest one is an hour away. i know they have lots of cars backed-up but they have no priorities. you get it when they feel like it's your turn. my truck is back in there with the window cable issue. no call yet so who knows how long this will take. oh yeah after 10 days in the shop and 0 calls i finally called them. after 8 replies of "we don't have that truck here sir", they finally said "oh, i think it's done"... "check in tommorow". sure enough it was done. it probably sat for three days ready to go and nobody called me.
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Joined: Sep 2004
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From: Cambridge, Ontario
Originally Posted by rob2004fx4
and the domestic car makers wonder why they are loseing to the imports. its not the product, for the most part its pretty good. its the dealers and customer service that sucks.
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Joined: Mar 2006
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From: Michigan
Originally Posted by rob2004fx4
and the domestic car makers wonder why they are loseing to the imports. its not the product, for the most part its pretty good. its the dealers and customer service that sucks.
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Joined: Sep 2003
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From: NE
Originally Posted by iBleedFordBlue
Good point! It also doesn't help when the dealership monkeys blow up your stereo. Yeah that was a $287 lesson. When I confronted my salesman and my ex-friend now he denied the whole thing.
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i had a 2000 excursion that every time i hit a bump the stereo would cut out. took it to the dealer and it turns out a nickle had wedged between the wires causing an arc. instead of calling me so i could try to get it out they charged me $380.00 for labor. in that case a nickle cost me almost $400.00!! lol