Does anyone have anything good or bad to say about this place...

I have an 04 F150 non4x4

single cab...

35,900 miles


Looked like a good company....been in business since 1983...backed by St charles Ins....and Hanove Re the 5th largest in the world...



WarrantyWarehouse Coverage Plans
Platinum Coverage Plan

The Platinum Plan is the highest level of protection available on the market today. The plan offers consumers very similar protection found under the original manufacturer’s warranty. This is an exclusionary plan that only lists normal maintenance items, such as tune-ups, brake shoes and pads, shock absorbers, etc., as not being covered.

For your vehicle to be eligible for our Platinum Coverage Plan, it must have less than 60,000 miles on the odometer and be less than five model years old. This plan can provide you with coverage four, five, six, or seven years from the enrollment date, or when your vehicle's odometer displays the total mileage selected.

*7 years/125,000 miles not available on all vehicles

W e offer a $0, $50, or $100 deductible option per visit

At WarrantyWarehouse, if it’s NOT listed, it’s covered!

Exclusions:

Service adjustments, reprogramming and cleaning, alignment, refrigerant, coolant, lubricants, filters, fluids, batteries, belts, (except timing belt and serpentine belt not subject to maintenance replacement), hoses, filters, PCV, ignition coil, ignition wires, spark/glow plugs, EGR valve, and oxygen sensors, tune up, wiper blades, tires, wheels, wheel balancing or alignment, MacPherson struts, shock absorbers, disc brake pads and rotors, brake shoes and drums, manual clutch disc/pressure plate and throw out bearing, fuses, light bulbs, sealed beams and lenses, exhaust systems including catalytic converter, air conditioning recharge, shop supplies, freight and hazardous waste removal charges. Repairs to retrofit, reprogram (except in conjunction with a covered repair), or replace components due to compliance with any law or legislation. Repairs to seized or damaged engines due to continued operation lubricants or coolants.

Glass body structure and frame, bright metal, bumpers, sheet metal, moldings, weather strips, ornamentation, paint, rust, corrosion, side view mirrors, squeaks, wind, air, and water leaks, wheel covers, vinyl tops, convertible tops, buttons, ***** and handles, upholstery, trim, carpeting, dash pad and console, interior rear view mirror, vanity mirror, cellular phones, CB radios, radar detectors, non manufacturer installed equipment including anti-theft system, radios, cassette/CD players, graphic equalizers, amplifiers and speakers, TV, CD and video cassette players and monitors.

*Lubricants, filters, fluids, coolants, and refrigerants will be covered if replacement is required in connection with a breakdown.

The following terms are available for our Platinum Coverage Plan:

*4 years/90,000 miles
*5 years/60,000 miles $1,273 0 ded
*5 years/75,000 miles
*6 years/75,000 miles $1,522 0 ded
*6 years/100,000 miles $1,563 0 ded
*7 years/100,000 miles
*7 years/ 125,000 miles

*Additional years/total odometer miles

Additional Benefits (included within the policy):

• Emergency Roadside Assistance 24 hours a day/365 days a year
• Towing Assistance
• Battery Assistance
• Flat Tire Assistance
• Fuel, Oil, Fluid, and Water Delivery Service
• Emergency Lock-Out Assistance
• Rental Expenses
• Travel Expenses

*Be sure to read the policy for benefit limitations, terms, and conditions.

Please contact a WarrantyWarehouse specialist toll-free for more information or to receive a copy of our policy at 1-800-505-3344.

 

I've bought aftermarket extended warranties before and had problems with both of them. Now my position is, if it isn't offered by the manufacturer, don't buy it. That is why I just bought the Ford ESP Premiumcare 7/75 for my FX4.

 

I'm in the market too for an extended warranty. Question to those who have them, do they come and inspect the vehicle first? I once had a VW that was in need of some serious work, bought the EW, then took it in and they were none to happy But they didn't inspect the vehicle prior which on their part was a big mistake.

 

I had the ford extracare warranty. It covered everything except the stuff you listed(emissions and regular maintenance). I paid 1600 for it. Had about 5 problems w/ my truck and the warranty covered nothing(o2 sensors, COP, iac, tps) It didnt cover the stuff that most commonly malfunctions. This was on my 2001. So i paid 1600 for the warranty and ended up paying about 500 bucks for all the stuff that went wrong w/ the truck. These trucks are well built and yes there are sometimes "bad ones" but 9 out 10 are great. I had a 2001(the problem truck) and seemed like i could never get it to run perfect. It had 55K on it when i traded it on my 2004. Im hoping this one is better and so far it is. For what it's worth i think it's a waste of money. There are alot of people that swear by them though. The way i look at it. I say stick that 1500 bucks away for when, if, something does happen. It's very unlikely it will cost 1500 dollars. But on other hand it can also give you that "piece of mind"

If you do get one get the premium care because it covers everything! Emissions, engine, transmission. Just not tires, brakes, etc stuff that wears w/ normal wear and tear.

 

And I like that they cover parts like the oil pan, valve covers, intake manifold etc. Cause you know them parts is always wearing out and breaking!

 

I agree with using only warrantys from Ford stay far far away from a warranty co. by the name of Fidelity!

 

100% agree with the above - Ford warranty or go without. I've had too many experiences with shops that wouldn't honor the 3rd party warranty on other vehicles.

 

www.fordwarrantycentral.com

 

Thank you too all who have posted....but I still want to know if anyone has had experience...with this company......they have over 750,000 ACTIVE policy members...some one has to be one of them....


When you call the number ask for MERV he is very knowledge able and does not try to selll you anything....he will tell you what to look for in a policy...


to me this is worth allot.....shows that they believe in their policy....not just trying to sell you one.

 

Who did you buy from if I may ask?.....

 

The clean air act of 1990 should cover your o2 EGR and Cat....for 8yr or 80,000 miles.. DEALER ..so no an extended warranty does not need to cover this....

 

For the warranty taht this post is about....you drive to PEP boys or another location...they can tell you what is closest to you....they check out your vehicle..cost about $60...if it passes then warrantywarehouse will pay for the checkout...if it does not then you pay...SOUNDS fair to me.

Also these guys cover Consequential Damage....and ford does not.....so say that your serpentine belt breaks.at 70 mph....if anything else gets screwed up because of that ford will not cover it...because the serpentine belt is not covered...

They also cover stand alone ......so say you blow a head gasket,,,,they will fix that...

AlSO they do wear and tear......so say you have power windows and they take 8secs to roll down...but now they take 40sec....TECHNICALLY they still work so for will say well it is up to the dealer if they replace..them....

these guys will replace them...


1 OTHER BIG THING.,.....you can use anyone who takes credit cards and is in the phone book to do your repair work....DOES NOT HAVE TO BE A DEALER...so I have a mechanic my family has used for 20 yrs...we can take it to him for the work and they pay for the repairs UPFRONT....I do not have to pay and then wait for riembusement...

This looks like a good way to go if you ask me...but I am still trying to find someone who can prove to me otherwise.....

 

If you're considering an extended service plan, I'll echo the statement that you should consider a Ford plan. I haven't personally used any other warranty services outside of Ford, but I have dealt with several of them at work, the two most common are probably GE and Fidelity-something or another. Both of them suck IMO compared to Ford's ESP, just from the hoops you've gotta jump through to get things covered by the aftermarket jobbers. The aftermarket folks seem to tend more towards teardowns/inspection type deals in the case of a hard failure...which means more downtime for your truck, and ultimately they may not cover the failure in question. There's just less footwork and red tape usually required to get something covered under Ford's ESPs, which may mean more convenience to you and less down time for your truck in the case of a major failure.

 

One of them was from a company that was bought by Western National Warranty and the other was one that was backed by some insurance company, I don't remember which one it was. But the one backed by the insurance company balked on $1200.00 worth of repairs toward the end of the coverage and tied up my Explorer for 2 weeks while they sent an appraiser to be sure the repairs were truly necessary. At least they agreed to pay for the extended rental car usage after I reminded them that it was they who insisted the repairs not be done until the appraiser inspected the vehicle. The rental was a Fiesta, YUCK! At least when you buy ESP from Ford you stand a better chance of not getting a run around like I did.

EDIT: I purchased my 7/75 ESP Premiumcare from www.fordwarrantys.com.

 

Hmmm... It sounds like you might be sales rep for this company, or your just flat sold on their services. If you really want to know if this company is worth a hoot, call the BBB!

I had an aftermarket warranty on my 88 Ford (not the company you mention)and it was like pulling teeth to get service from them. If you feel you need an extended warranty, I recommend going with the Ford ESP, at least then your dealing with a company endorsed by Ford. You may have more of a leg to stand on when dealing with warranty issues.