last night my wife wanted to drive it around to show relatives locally....it died on her now.....second time in about 250 miles of driving.....monday will call the dealer and feel them out....by the way, what does pcm stand for? computer? thanks....i will probably also print this page out to take to dealer. it is great being part of a big family that looks out for each other! thanks.

 

PCM = Powertrain Control Module
In simple terms, it is the "computer" that runs your truck.

Here is a picture of it under the hood:

I'm sorry to hear about the problems with your brand new truck, but this thread does contain a lot of useful information. Hopefully, the dealer will get it resolved without too much delay.

Keep us posted,

 

I know how you feel, mine stalled the same day I drove off the lot.

My dealer tested my PCM and said that it was not responding with the correct codes back, whatever that means, and replaced it.

A good dealer will catch on to the problem right away, if not, try another one.

Just hang in there, at least there is a solution.

 

I have driven my FX4 about 200 miles since my techs replaced my PCM, happy to report no stalling issues since, And I have a good idle, and I seem to have little to no excel. lag? will keep my fingers crossed!!

 

Finally got my FX4 back yesterday! The new PCM seems to have done the trick.

Yea!!!!!!!

 

AKM, Glad to hear that your truck is fixed, I think we will see a "SSM" (Special Service Message) out to us dealer's in the very near future about this issue!

 

just so i get this right, it is a replacement of the pcm and not just a reprogram? i am going to the dealer in pa this friday and have printed the emails on the subject in hopes of getting this resolved quicker.....thanks guys!

 

That's correct. It's a replacement PCM.

 

ok guys, how are your trucks now that the pcm has been replaced? how many miles since the replacement? i am going to the dealer tomorrow to get to the bottom of mine...it stalled 2 times yesterday! took bike into work today.....stalled 4 times now with just over 400 miles....seems to stall about 100-120 miles between stalls....thanks.

 

I have about 200 miles on the new PCM...zero problems. I am pretty certain this fixed it.

The only issue is if the new PCM's are also going to bad

 

Went in at 800 kms, up to 2200 kms and no problems.

I am also pretty sure the PCM fixed the stalling issue.

 

just came back from the dealer while i waited for about an hour....gave then this whole thread....said he couldn't do anything unless ford said so. for some reason the hotline was not being answered? training? anyway, waiting to hear back from them.....do you guys that have the fix have your dealers phone numbers handy? this way i can maybe get my dealer to call one of them to verify. they found no active memos concerning this problem yet! getting frustrated in Pa!

 

400 trouble-free miles so far.

My service advisor's name is Ken Ridalls. His number at Village Ford in Dearborn, MI is 313-565-6390. He's on top of this and should be able to help you.

Good luck.

 

Have your dealer call or e mail me, I had mine (PCM) replaced and have had zero issues since. ask for the Service Manager (407)851-3800 Tropical Ford or service@tropicalford.com
I will be happy to assist you.

 

are you the service manager? thanks for coming forth!