2004 - 2008 F-150
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Old Feb 19, 2004 | 08:32 PM
  #16  
BrewMaster's Avatar
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Joined: Aug 2003
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From: Pasadena, CA
Originally posted by J-150
Try dealing with Ken Kerr the service manager. He's a *****-f**k slimy bastard that will screw you over several times....
tell us how you really feel J-150!

just giving you a hard time man...
 
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Old Feb 20, 2004 | 09:00 AM
  #17  
J-150's Avatar
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Originally posted by BrewMaster
tell us how you really feel J-150!

oh I was sugar-coating those last comments. My true views are harsher than that. Let's just say I had a run-in with the guy and had to have the dealership owner get involved to rectify the situation.

The dealership owners are great. They really stand behind their products and treat all customers like they want their business for the next 20 years. It's just too bad the employees don't feel the same way.
 
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Old Feb 20, 2004 | 04:07 PM
  #18  
rambunctious's Avatar
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Joined: Dec 2003
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thanks all for clarifying the existing module pricing.

all I can say is that the rail is the backbone for things to come.
like satellite radio, motorola radio sets, nav unit docking, integrated DVD , stand alone dvd, and multimedia selection and control as examples.

do some searchs under my username on rail topics to see some more detail.

thanks

by the way. I do appreciate all input regarding the Railport System as this info is useful for our future module development.


Ramb
 
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Old Feb 20, 2004 | 10:58 PM
  #19  
Dubs's Avatar
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Hey J-150,

I am glad that you support myself and the rest of my Family. My only question is "Who are You?". Kenny can be difficult at times, but he knows his stuff!

Big shout out to "Klassic" I hope you love your truck!

If any body has dealer related questions, feel free and post them as I will get you accurate answers!

Lance Richter
Current General Manger, Future Owner!
Eastgate Ford
 
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Old Feb 21, 2004 | 01:37 AM
  #20  
klassic's Avatar
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From: Ontario, Canada
Wow Lance, respect has to go out to a main player of a Ford dealership who can come on an open forum and say "what's up"

Without hiding behind a screen name...

You promised and you delivered.... this is my second $40000+ vehicle from you. Won't be the last.



Now maybe we should discuss where you will take me for beers and to cruise chicks
 
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Old Feb 22, 2004 | 01:19 PM
  #21  
J-150's Avatar
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Originally posted by Dubs
Hey J-150,

I am glad that you support myself and the rest of my Family. My only question is "Who are You?". Kenny can be difficult at times, but he knows his stuff!

Lance Richter
Current General Manger, Future Owner!
Eastgate Ford

Hey Lance,

I stand by my comments. You, your father and uncle make dealing with Eastgate a pleasure. Eastgate Ford is half the reason I am pro-Ford. Like I said, too bad the employees don't share the same sense of customer satisfaction.

I can't think of any dealer I would rather do business with when the Focus lease comes due and we trade in the high mileage, Red 98 F150 on our next vehicle.

Note to the board: the owners of this dealership attended my Dad's funeral. I can't think of too many other ways one could show respect for a customer and their family (business arrangements aside). Lance's father, Lorne, had words of wisdom for me at the funeral that to this day I still adhere to. As a result, I have nothing but respect for Lorne Richter as a person and business owner.

Big shoes to fill, Lance, but from what I have seen you will have no problem meeting/exceeding your father's example.

By this point Lance, I'm sure you have figured out who this is (the vehicles probably gave it away). Legally, I won't say my name here due to some statements that could be considered libelous (until I can prove them). Many customers would agree with me on the weakness in the service department and the arrogance of the service manager.
 

Last edited by J-150; Feb 22, 2004 at 01:22 PM.
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