Can't add photos to my album

2008_XL · #1 09-17-2010, 08:03 PM

It keeps telling me "upload failed." Is there an issue with the site right now? I've uploaded many pics on here in the past without any issues.

SSCULLY · #2 09-17-2010, 10:43 PM

Is the picture following the size limits set by the site ?

**Bluejay** · #3 09-18-2010, 12:02 AM

Most likely the pic is too large. Needs to be resized to 800x600.

2008_XL · #4 09-18-2010, 08:09 PM

Quote:

Originally Posted by Bluejay

Most likely the pic is too large. Needs to be resized to 800x600.

Thanks. That has to be it. I normally do re-size and completely forgot this time.

SSCULLY · #5 09-18-2010, 08:18 PM

There is also a file size limit with the resize as well

Quote:

Maximum File Size per Picture 488.3 KB
Maximum Picture Dimensions 800 by 600 Pixels

Start by resizing for a document / 800 x 600 px and see what the file size is when you are done. Usually that size is within the limits, but best to check.

**Rockpick** · #6 09-19-2010, 09:47 PM

Attempting to upload a photo that is too large will often (not always) yield a 'Security Token' error as well. Just FYI.

Please let us know if you have further problems!