I talked with a Customer Service rep at DeeZee this morning. Apparently the spring clip is supposed to look like the one I have in the photo, with only one clamping tab. They must either have the sping clips formed around the gas shock after they receive them or snap them on themselves. They saw my photo and said it looked like mine was 'stretched' and that they would just send me a new assembly today.
Apparently you need to be careful handling it so as not to pull on the spring clip very hard or it'll just pop off. Once it comes off it has stretched enough that it won't stay on anymore. They said I didn't even have to return the old one so I may have a chance to make an improvement to it and keep it for a spare. I'm thinking I can just drill a hole through the clip and shock and pop rivet them together or tap the shock and put a small screw through it. Yeah I know .... that's what they make duct tape for also
Can't beat their Customer Service.
Also, I noticed that my tailgate, with the integrated step, assist pole and camera, drops a little faster than the one in their online video and I suspect it's because of the heavier tailgate on the Platinum, so they may wear out faster.