vmp xcal 2 problems

[06yz250f]

ok i just got my xcal 2. i look at the sheet they sent and it said its for an 08 not an 07. when i tried it it said ecm not supported. any body know how to resolve this or do i have to send it back and get a different one? vmp was great with everything. shipped out 3 days after order w/ tunes already installed. any help would be great. thanks

[jpdadeo]

call tech support

[06yz250f]

they closed at 6 eastern time. i didnt get the package until 6 central time. kinda sucks.

[jpdadeo]

you’ll be OK, cause everything I hear about VMP customer service has been positive; leave a message and call tomorrow, I’m sure it will get worked out

[i.ride.suzuki]

Originally Posted by 06yz250f

ok i just got my xcal 2. i look at the sheet they sent and it said its for an 08 not an 07. when i tried it it said ecm not supported. any body know how to resolve this or do i have to send it back and get a different one? vmp was great with everything. shipped out 3 days after order w/ tunes already installed. any help would be great. thanks

What does the strategy say on the X2?

What PCM code did you give justin?

[06yz250f]

strategy? you mean mesage? it came and said ecm not supported.

pcm code was the 3letter1digit right? cxy1.

[Racing2Fast]

Sounds like a misunderstanding with VMP. Give him a call, and let him know whats going on. I WOULDNT try installing it or anything!! I would double check with him first. His customer service is TOP NOTCH, and he'll get you going ASAP.

Tom

[06yz250f]

talked to justin. works now. great customer service. another vote for vmp

[ThumperMX113]

Sweet, I'm glad you got it working. Now that's good stuff, he's out of town and he's got it handled.