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An extreme experience with "autogeek"! An extreme experience with "autogeek"!
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  #1  
Old 08-10-2009, 09:45 PM
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Join Date: Jun 2009
Location: Republic of PANAMA
Vehicle: 2004 FORD F150
Posts: 226
An extreme experience with "autogeek"!
I feel OBLIGATED to mention my recent experience with AUTOGEEK!

I placed an on-line order Saturday, realized Sunday night that I left out KLASSE GLAZE by mistake.......

emailed them Sunday night and requested they ship the orders together to save "shipping" charges even though there were over 250 orders between my 2 orders.

Monday morning I got an email, confirming the 2 orders were combined to the "original" order and they even "credited" my PAYPAL for the shipping charges on the 2nd order.......AND I got the UPS TRACKING notice it was shipped today!

THAT'S CUSTOMER SERVICE!
THANKYOU AUTOGEEK!

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  #2  
Old 08-10-2009, 10:30 PM
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Join Date: Apr 2009
Posts: 143
i've had good service from them also..glad to hear
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  #3  
Old 08-11-2009, 09:31 AM
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Join Date: Jul 2005
Location: Long Island, NY
Vehicle: 2005 Ford F-150
Posts: 5,479
I ordered a bunch of stuff from them including Poorboys white diamond, 3 days later I asked the if they can swap it out for Poorboys Professional Polish and they did. The only thing I notice about there service is shipping out of there wharehouse is getting slow but that just might mean they are very busy.
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2005 F-150 4x4 XLT SCREW BLACK 5.4Scanguage II,Helo wheels,Nitto 325-60-18.HD grill,Westin boards,bedrug,Undercover tonneau, Weathertech mats,reverse senser,2-way alarm w/ starter,Xlt console,Magnaflow si/so, Infinity speakers,Billet cup rings,Avic-D3,Boyo camera,R1 rotors,Wagner ceramics,EZ down,Line of Fire,Staun air down,egr flares,Bilstein.

http://www.f150online.com/galleries/....cfm?gnum=8821
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  #4  
Old 08-12-2009, 10:53 PM
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Join Date: Jan 2008
Location: Southeastern Virginia
Vehicle: 2004 Ford F150 4X4
Posts: 443
I had a similar experience with Meguiars recently.
I needed some M105 and later that night decided to order some pads. Since I ordered them so far apart I figured I would just eat the additional shipping and not say anything about them combining the orders.
When I received the order they had combined them and adjusted the shipping on their own.

It's always good to know people are paying attention. It makes me not mind spending more money later.
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  #5  
Old 08-15-2009, 03:41 AM
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Join Date: Jan 2007
Location: Tallahassee, FL
Vehicle: 1998 Ford F-150
Posts: 4,124
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Thats good to hear, I just ordered from them...and saved 20% at the same time

http://www.retailmenot.com/view/autogeek.net
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  #6  
Old 08-16-2009, 01:22 AM
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Join Date: Jun 2009
Location: Punta Gorda/ Boca Raton, FL
Vehicle: 2004 Ford F150
Posts: 222
autogeek is teh nuts! i work for them.... hehe. amazing company, really know their stuff, and we're willing to help, no matter what.
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04 Lariat 5.4 4x4 ~ 325/60/18 Terra Grapplers ~ K&N Cold Air ~ 2.5 HBS Level ~ Skyjacker Shocks ~ SI/DO Flowmaster 40 w/ magnaflow highflow cats ~ 8000k headlights and foglights ~ Blacked out tails ~ Hardwired STI Driver ~ Rockford Fosgate Amp, 10" Sub, w/ Infinity References


BLACKED OUT TAILS FOR SALE!!
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  #7  
Old 09-09-2009, 02:49 PM
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Join Date: Apr 2003
Location: South Bend, IN
Vehicle: 2004 Ford F-150
Posts: 402
Nice to hear of other online retailers that have it together.
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damon@tirerack.com
877-522-8473 Ext. 643
574-287-2345 Ext. 643
574-236-7707 fax

**Don't forget to add my name to online orders when checking out!**

Or, use this link to order:

http://www.tirerack.com/affiliates/l...sp?AFFCODE=BL1
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  #8  
Old 09-09-2009, 03:03 PM
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Join Date: Mar 2007
Location: N.E. Ohio
Vehicle: 2005 Ford F150Lariat
Posts: 2,583
I too have had exceptional customer service from them.
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  #9  
Old 09-09-2009, 03:12 PM
Senior Member
  
Join Date: Jun 2009
Location: Republic of PANAMA
Vehicle: 2004 FORD F150
Posts: 226
Quote:
Originally Posted by Damon@tirerack View Post
Nice to hear of other online retailers that have it together.
Damon, TIRERACK.COM rates just as high with me........
I've bought many items from ya'll, including tires.

Last year I also bought some CHROME WHEELS from tirerack, last month the truck came out of the FORD DEALER missing the "center-cap".......

It took 1 email and ya'll shipped a new center-cap to me within 24 hours!

That's why I spend my money with VENDORS that actually provide "customer service"!
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2004 XLT FLARESIDE 5.4, 2wd, 265/70-17 MICHELIN LTX AT/2, 17X8 GRANITE ALLOY GA5 CHROME WHEELS, Roll-n-Lock Bedcover, XM Satellite Radio, ZAINO.

THE "STARS 'N BARS" DON'T STAND FOR SLAVERY
DON'T LET ANYBODY TELL YOU IT DOES !!!
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