HID help!!! - Page 2

Fluffhead42 · #16 10-10-2009, 10:55 PM

with no HID's or headlights plugged in at all but on the low beam setting with fogs plugged in and on, the 'brights' indicator dash light is dimly lit(about half as bright as normal)

so, I'm thinking that the whole problem is because with the hid kit, only one headlight harness plug is actually connected. is the car not getting a signal from the one headlight and causing everything to react this way?

Is there anyway to just rewire the dash switch so that the fog setting will always keep the fogs on(even when the brights are on)? perhaps this would separate the fogs from the headlights and solve the problem indirectly

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Tazzman · #17 10-12-2009, 09:13 PM

At this point guys I would steer away from VVME. I generally reserve my opinion to people I know as I understand people tend to share their bad experience more often then their positive. However based upon my recent experience with VVME and some reviews here I thought I would share my experience with everyone so you guys can make your own educated purchase.

I purchase both the H13-3 Bi-Xenon's, and the H10 fogs with Slim ballast from VVME on October 1st. Their website indicates you will receive your order via DHL within 2-5 business days. I received mine on the 9th of October (7-business day) No big deal at least I got them.

Not so fast. Upon inspecting the packaging, it appeared the boxes survived the bombing of Hiroshima, but hey its only a box. So I opened the first box only to discover additional damages to the interior. The ballast were loose and both bulbs had become dislodged from their shipping location placing one of them in a bind. Concerned that one may not work I emailed VVME and advised them of my concern about shipping damages (including picture).

So on to survivor number 2, same story, exterior damaged, interior damage, but wait, I ordered the Slim Ballast, crap this isn't what I ordered. Off to send another email about the screwed up shipment (included pictures).

While waiting for a replay I decided to install the H13-3 head lights After taking considerable time to do a class A install, I taped, tied, screwed, and covered every wire, plug, and ballast so if you looked under the hood you wouldn't even know the Bi-Xenon's were installed. So turn them on and enjoy, right, wrong.... Left head light doesn't work... "CRAP" Took everything apart, swapped the bulbs left to right, problem moved so now I know its the bulb. I know, you should have tested them before completing the install... My bad, why would I expect them to work as designed. Oh yeah, shipping damages...

So, off to call VVME, as this is ridicules, but wait theirs more, the US number for support only accepts call from approved distributors... Crap, off to send another email.

Here's where it gets good. Finally got a response, if I'll send them another $20 they'll send me a replacement bulb... WTF... What about the warranty, and what about the system that was shipped incorrectly... Sent another email...

VVME's replay was they would like me to send them picture of the incorrect ballast so they could verify I got the wrong ballast (which I did on the 9th of October) so I took more pictures and sent them on. Next email said since the error was their fault, send $15 and they'll send me another bulb. Wait what about the H10's that are still wrong... Nothing...

Pulled their shipping, warranty, replacement and return policy off of their website, sent it to the idiot that I'm dealing with and still nothing... Sent copies of all emails to support@vvme.com requesting a customer service manager get involved since their policy clearly indicates if lost, damaged or error in shipping, notify them within 10 days and they will ship a replacement immediately... So its all good and everything is on its way right... WRONG....

We're now at end of business day 8 and still nothing.... No H10-Slim ballast, no replacement bulb, nothing ...

So the moral of the story is beware of VVME, if you get what your ordered and it works, you're lucky, if you have problems and need support, you're screwed...

BEST OF LUCK

Fluffhead42 · #18 10-13-2009, 06:32 PM

dam man that sucks. i think it only took 5 days to get mine and my box was slightly smashed on the outside but no damage on the inside. everything works except the problem i have which is posted above i have still had no look i am about to reinstall the whole think and see if something changes. did you end up staying with vvme or not if you did, did you run into a problem like mine? if so please let me know what you did thanks

Tazzman · #19 10-13-2009, 06:55 PM

Fluffhead:

I still have the VVME crap, but will be returning everything in the coming days. I have spent the last 6 days attempting to resolve the issue. Today told me today via email to send the defective parts back to them and they will test and verify. If the problem is related to their equipment they will send me a new bulb. Their warranty clearly indicates if you have a problem within the first 10 days they will immediately send out replacement parts. The worst part is they haven't even addressed the other issue of sending me the wrong kit for my fogs.

As to your issue, mine didn't react that way. When I installed the headlights everything inside look normal, even both bulbs would switch/click rotating into hi beam position when switching between low to high. The only notable problem with mine was one bulb would not ignite.

I'll post more later, I found the owner of VVME is a Hon Long so i'm attemting to contact him to address what is a simple fix.

Replace the kit shipped in error and send me a replacement bulb for the dead one you sent me.

Fluffhead42 · #20 10-14-2009, 12:31 AM

tazzman:
i am sorry youve had such a hard time with these guys, but best of luck to you, also if you could let me know if you have the same problem as i do, if all this gets resolved and you decide to stay with your vvme purchase thanks again

Tazzman · #21 10-14-2009, 11:53 AM

Will do. Probably will end up sending everything back. At this point God help me if I have to get warranty issues resolved after this.

dilloncawthon · #22 10-14-2009, 01:38 PM

Quote:

Originally Posted by Fluffhead42

tazzman:
i am sorry youve had such a hard time with these guys, but best of luck to you, also if you could let me know if you have the same problem as i do, if all this gets resolved and you decide to stay with your vvme purchase thanks again

im not sure if i had the same problem as you but on mine when i turned on my fog lights the high beam indicator came partially on then when i switched the lever to high beams the lights just cut off.
im not sure if all hid kits are the same but here is what the guys at xenonlink gave me to go to to fix the problem. i had to reverse the diode and take out the jumper cable and now everything works. hope it helps

http://www.hid-light.com/install/install.html

look at the installation notes under H13/9008 Bi-xenon Installation Diagram

Tazzman · #23 10-30-2009, 01:17 AM

Quote:

Originally Posted by Fluffhead42

with no HID's or headlights plugged in at all but on the low beam setting with fogs plugged in and on, the 'brights' indicator dash light is dimly lit(about half as bright as normal)

so, I'm thinking that the whole problem is because with the hid kit, only one headlight harness plug is actually connected. is the car not getting a signal from the one headlight and causing everything to react this way?

Is there anyway to just rewire the dash switch so that the fog setting will always keep the fogs on(even when the brights are on)? perhaps this would separate the fogs from the headlights and solve the problem indirectly

Fluffhead42:

Did you ever get a work around to your problem? I ended up ordering another set of bulbs from another vendor, and guess what. I'm having the same problem as you. With both low beam and fogs on I get a dimly light high beam indicator. Sometime it will cause the high beams to activate...

dilloncawthon · #24 10-30-2009, 01:33 AM

Quote:

Originally Posted by Tazzman

Fluffhead42:

Did you ever get a work around to your problem? I ended up ordering another set of bulbs from another vendor, and guess what. I'm having the same problem as you. With both low beam and fogs on I get a dimly light high beam indicator. Sometime it will cause the high beams to activate...

check the link in my post like right above yours. i think it should solve your problem. it sounds just like what mine did when i first installed them.

Tazzman · #25 10-30-2009, 07:53 AM

Quote:

Originally Posted by dilloncawthon

check the link in my post like right above yours. i think it should solve your problem. it sounds just like what mine did when i first installed them.

Yeah, I checked the diagram you posted, but the crap from VVME doesn't have a diode anywhere that I can see. Where they on the head lights or fog lights? I was thinking about adding a diode but don't know size and placement.

dilloncawthon · #26 10-30-2009, 12:50 PM

Quote:

Originally Posted by Tazzman

Yeah, I checked the diagram you posted, but the crap from VVME doesn't have a diode anywhere that I can see. Where they on the head lights or fog lights? I was thinking about adding a diode but don't know size and placement.

oh ok. in my kits only the headlights had a diode. it just looked like an extra plug coming off the wire harness that had a black rectangle plugged into it.

i actually had to do two things when i installed my kit, i had to reverse the diode and take out the jumper cable. does your kit have the jumper cable that is mentioned in the diagram i posted? it's just a little couple of inches long section of wire that seems to be almost like an extension to the orginal wires but something switches when it's plugged in. once i took mine out everthing worked perfectly.

grantoser · #27 10-31-2009, 01:47 AM

I had the exact same problem where if i turned on my fogs my brights came on. did the bambi mod and now it works perfectly.