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U-Haul is notorious for pulling B.S. on reservations. I have no faith in them, but I still use them when nobody else has what I want.
The other 'SCAM' they pull is calling 8 hour period a 'DAY'. 9AM to 5PM is a 'DAY' in some cases. You need to confirm in advance if you are getting 8 hours or 24 hours on the rate.
I did buy my last hitch from them. They had the best price on parts and labor. I am surprised you chose to buy your hitch elsewhere.
I use a 2.75" drop on my 2WD. I agree that a 4" drop is likely a better choice on the 4WD. I would have gone to U-Haul and asked them to put the trailer near the bumper so you could see where you need to be.
Good luck.
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2007 F150 XLT SuperCrew
2WD/4.6L/Auto/3.55
Gold w/Beige Interior
Tinted Glass All Around
Pendaliner Bedliner
Michelin Rubber
Previous Ride was a 1998 F150 XLT SuperCab
Red with Silver Trim
On my 2nd F150 and loving it!
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