Sunroof Issue!
#46
#48
#49
Sorry, Ford needs to step up and fix this, if it's a known issue.
"It's because it's aluminum" is not a f'ing excuse. And this is from a lifelong Ford owner, and current 2015 F150 owner
#50
Kwasi
#54
#55
#56
My offer to arrange for a follow-up call from your CSM still stands. PM me the info I listed above, and I'll make it happen.
Crystal
#59
Issue is not fixed!! Got a call from the dealer today and they told me Ford told them that it is normal for it to leak with rain!! I m beyond frustrated at this point and I am a very loyal ford customer, I actually work at a Chrysler, Jeep, Ram dealership yet I chose to buy a new $57K Ford F-150!! I don't even know what to do anymore I am really thinking about pushing a lemon law/buyback or going higher up the chain!! This is not how you treat loyal customers yet alone any customer!!
#60
I have owned my truck since 8-8-2015 and have put about 4500 miles on it, and it has been in the shop for nearly 20 days!! Every time I try and call my Ford customer loyalty manger Dawn she doesn't answer and never calls me back when I leave a message only way to get anything is to have crystal open a new case or let her know to call me!! I have been at SEMA all week and I have made a point to let everyone I talked to about the new F150 know how my experience has been.
Last edited by HessFx4; 11-05-2015 at 10:27 PM.