Blower working but no air flow stumped my service dept
#1
Blower working but no air flow stumped my service dept
I just bought a 2015 xlt and on the way home notice no air flow out of vents. Seems like some kind of vacuum lock in the system. I took the truck back right away and they took it apart somewhat, and got it to move air but by the time I got 20 miles home it wasn't blowing air again. When I shut off the heater it seems to let the air release. No I'm gonna have to take it back again! They said when they took the cabin filter out it helped. Any suggestions???
#2
#3
I just bought a 2015 xlt and on the way home notice no air flow out of vents. Seems like some kind of vacuum lock in the system. I took the truck back right away and they took it apart somewhat, and got it to move air but by the time I got 20 miles home it wasn't blowing air again. When I shut off the heater it seems to let the air release. No I'm gonna have to take it back again! They said when they took the cabin filter out it helped. Any suggestions???
Crystal
#4
Also have the blower - no air flow issue '15 2.7 EB
Hello all,
I have the same issue in my 2015 SCREW 2.7 EB F-150 XLT with 1015 miles.
I especially notice it when the temps are near freezing. The blower is going at full capacity yet little to no air is coming out of any of the vents. I have checked the defrost in dash and side window vents, floor vents and dash vents.
Also if their is air coming out of the vents (occasionally it does work) it will stop after about 15-20 minutes regardless of what speed I have the blower set to.
My truck has manual climate control.
I mentioned it to the service department and they said it may start working on its own and they have not heard of this issue before.
Any help is greatly appreciated.
I have the same issue in my 2015 SCREW 2.7 EB F-150 XLT with 1015 miles.
I especially notice it when the temps are near freezing. The blower is going at full capacity yet little to no air is coming out of any of the vents. I have checked the defrost in dash and side window vents, floor vents and dash vents.
Also if their is air coming out of the vents (occasionally it does work) it will stop after about 15-20 minutes regardless of what speed I have the blower set to.
My truck has manual climate control.
I mentioned it to the service department and they said it may start working on its own and they have not heard of this issue before.
Any help is greatly appreciated.
#5
Hello all,
I have the same issue in my 2015 SCREW 2.7 EB F-150 XLT with 1015 miles.
I especially notice it when the temps are near freezing. The blower is going at full capacity yet little to no air is coming out of any of the vents. I have checked the defrost in dash and side window vents, floor vents and dash vents...
I have the same issue in my 2015 SCREW 2.7 EB F-150 XLT with 1015 miles.
I especially notice it when the temps are near freezing. The blower is going at full capacity yet little to no air is coming out of any of the vents. I have checked the defrost in dash and side window vents, floor vents and dash vents...
Crystal
#6
Welcome to the forum, csilwy. I'll be happy to push this up the chain to your regional customer service manager; they'll work with you and the dealer to ensure it's resolved. To get the ball rolling, send me a private message (PM) with your full name, best daytime phone number, VIN, current mileage, and servicing dealership.
Crystal
Crystal
Thank you, the dealer/service dept is looking at the issue today & tomorrow. If they are not able to resolve it then I will send you a message.
Thanks again for your willingness to help.
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#8
Update
Update:
The dealer was able to recreate the issue after having my truck for 6 days. They said they believe it is a blower door but are not sure which one. The service manager said he has a call into Ford for more info.
Side note - The dealer left me without a vehicle over the holiday weekend. They finally relented and gave me a rental car (Prius). I am regretting my purchase from this dealer.
More updates to come...
The dealer was able to recreate the issue after having my truck for 6 days. They said they believe it is a blower door but are not sure which one. The service manager said he has a call into Ford for more info.
Side note - The dealer left me without a vehicle over the holiday weekend. They finally relented and gave me a rental car (Prius). I am regretting my purchase from this dealer.
More updates to come...
#9
Update:
The dealer was able to recreate the issue after having my truck for 6 days. They said they believe it is a blower door but are not sure which one. The service manager said he has a call into Ford for more info.
Side note - The dealer left me without a vehicle over the holiday weekend. They finally relented and gave me a rental car (Prius). I am regretting my purchase from this dealer.
More updates to come...
The dealer was able to recreate the issue after having my truck for 6 days. They said they believe it is a blower door but are not sure which one. The service manager said he has a call into Ford for more info.
Side note - The dealer left me without a vehicle over the holiday weekend. They finally relented and gave me a rental car (Prius). I am regretting my purchase from this dealer.
More updates to come...
Crystal
#10
Update:
The dealer was able to recreate the issue after having my truck for 6 days. They said they believe it is a blower door but are not sure which one. The service manager said he has a call into Ford for more info.
Side note - The dealer left me without a vehicle over the holiday weekend. They finally relented and gave me a rental car (Prius). I am regretting my purchase from this dealer.
More updates to come...
The dealer was able to recreate the issue after having my truck for 6 days. They said they believe it is a blower door but are not sure which one. The service manager said he has a call into Ford for more info.
Side note - The dealer left me without a vehicle over the holiday weekend. They finally relented and gave me a rental car (Prius). I am regretting my purchase from this dealer.
More updates to come...
I've been down this road (not Ford) and after 5 repairs the dealer kept denying that there was a problem in the evaporations emissions system UNTIL I started a Lemon Law suit and THEN they finally actually did some troubleshooting and found the problem in less than 20 minutes!
#11
2nd Update:
The service dept called today and stated they fixed my truck. They said the issue was with the fan clutch. It was not allowing the evaporator receive air and was essentially a frozen evaporator that was not allowing air flow. The clutch was at the low end of tolerance/clearance and was the culprit. They replaced the clutch.
They mentioned that they were only able to replicate the issue in freezing weather and we may not know if it is fixed until we have another freeze. Time will tell. I am hopeful that it is fixed. If not, I have been documenting all transactions and have researched lemon law requirements for my state. I want to give the dealer an opportunity to fix the issue but once they cross the threshold for the lemon law I will pursue it.
The service dept called today and stated they fixed my truck. They said the issue was with the fan clutch. It was not allowing the evaporator receive air and was essentially a frozen evaporator that was not allowing air flow. The clutch was at the low end of tolerance/clearance and was the culprit. They replaced the clutch.
They mentioned that they were only able to replicate the issue in freezing weather and we may not know if it is fixed until we have another freeze. Time will tell. I am hopeful that it is fixed. If not, I have been documenting all transactions and have researched lemon law requirements for my state. I want to give the dealer an opportunity to fix the issue but once they cross the threshold for the lemon law I will pursue it.
#12
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#15
My problem had resolved itself before I could get it in the service department's hands yesterday, presumably because whatever had frozen "unfroze". The service department said they checked pressure levels and everything was fine and could not replicate the problem. The problem reoccurred for about 10 minutes (air volume slowly fades and loses the chill, but blower still working) this morning during my commute which didn't offer me enough time to get it over to the dealer for them to see it occurring. Any suggestions from anyone? This is a game I do not want to be playing with a truck that has 450mi on it.